Your Twitter Profile: It’s all about FOCUS

by Bill Grey on June 27, 2009

twitterbird-focus-mini

If you read my last post, you know a little about “Twitter Power” and all the potential it has for you or your company. So how do you get started? You computer wizards are not going to have any trouble going to twitter.com and putting in the few details to establish your Twitter profile. On the other hand… things that appear simple can have “ramifications” under the surface. So let’s look at a few of the basic decisions you’ll have to make.

First of all, ask yourself this: Can you or an assistant devote at least a half hour a day to Twitter? That would be very minimal…. but for some small companies it can work. I probably spend 30 min to one hour a day managing my followers, reading tweets and organizing my community into manageable groups that I can benefit from without going into overload. So plan to devote some time every day or two. As you gain followers and “see the vision”, you’ll want to devote more time.

If you need to spread the responsibility to others in your company/group, try using an application like Hootsuite.com or Tweetlater.com. In THE TWITTER BOOK, the authors suggested assigning a code (>B for bill) for each person to append to the end of their posts. Show pictures and the associated code in your custom Twitter background so people have a face to associate with the code.

At first you will be putting more time into setup, creating (or directing) a custom Twitter background and writing your initial tweets (140 character posts). Here’s a good outline to follow:

NAME: In the settings dialog…. make sure you fill out your real name… not your company name. In most Twitter clients (programs used to access Twitter) your name will show up with your company name. So at least use your real name here.

CHOOSE A USERNAME: Your real name and username (screen name) will show up every time you “speak” on Twitter. If you’re tweeting for your company… the username might want to be the name of your company. Another approach is to merge your real name and your business arena…. like, in my case, it could be @DesignerBill (darn…shoulda done that).

I think the main thing is to think globally. Your identity should be the same or nearly the same across the web. If someone finds your blog or web site first, they should be able to recognize you on Twitter or Facebook. Ideally, if you’re a business, it should say something about who you are or what you do, if possible. This is not critical, but it is the first of many decisions you will make about FOCUS. If you are a busy person, you’re probably not here to chat all day long. You’re here to meet potential customers, like-minded thinkers, suppliers and consultants and learn new things. So stay focused! Make it easy for viewers to understand what you do. Yes… it’s branding. Just can’t get away from it. Help yourself stand out from the crowd and make your identity consistent across the web. You can see how we’ve maintained consistency between our Twitter background and our web site at greyvisual.com.

FILL IN YOUR URL. Make it your blog or web site….. or your Facebook page, if you have one. Now that Facebook will allowed the registration of simpler page URL’s instead of numbers…. this will be easier.  You can also put a short URL at the end of your One Line Bio if you have more than one important web presence.

AH YES, THE ONE LINE BIO: Be a little creative here. Don’t just say “make a million” or “I’m really great, follow me”. Have a little respect for your potential followers. They will generally look for people with similar interests. If you’re serious about expanding your community… then tell the world a little about yourself; your interests, passions…. your business. It’s a virtual networking party…. introduce yourself in a kindly way. Tell people the kinds of things that YOU would want to know before following someone. It’s always about the Golden Rule.

THE PICTURE TAB: At the very least, post a nice engaging photo, a creative logo…..something you can carry through to other social media across the net. Once again, look for consistency. You are actually branding yourself in a new web community and thousands (potentially hundreds of thousands) of people will see you over time. How do you want to present yourself? I suggest posting an engaging photo or really fun cartoon icon of yourself. Something that creates a connection with your readers… that makes them feel as if you’re ready to engage with them. This is all very personal and should reflect who you are… or the goals of your company. I recommend, for single Tweeters, that we stick with friendly photos. This is a social networking party. If you went to a Chamber of Commerce function to meet new people and someone approached you with a mask on… or a big logo on their tie…. how would YOU feel?  That’s kind of what happens when you use a graphic or logo instead of a photo. But, once again, this depends on your goals for using Twitter; your Focus. There are so many permutations here, so many nuances. One can use a photo and then flesh out the company ID and mission with a custom background. Nothing is wrong if it works for your audience. If it works for them…. it works for you.

THE DESIGN TAB: Here’s where you can show people a little about your life, your company or your cause. At the very least, change the colors of the interface and use one of the alternate backgrounds provided. DO NOT USE THE BLUE DEFAULT TWITTER BACKGROUND!! (yes, I shouted that :-)   You need to stand apart and give people a reason to follow you….right? So at least change things from the default. You can have a designer do the work and hopefully create a Global Identity when doing so. But you can also save money by going to some of the available Twitter background providers (Just Google “twitter backgrounds”).

Naturally a custom background will say more about you. But you know what?  Many people never go to the Twitter site to see what a follower’s profile looks like. They are accessing Twitter through iPhones, mobile phones, Tweetdeck, Eventbox, Seesmic Desktop and so many other Twitter access tools. Many of your potential readers are FAR less concerned about your creative background than the nature of your posts. So in the next blog post, I’ll talk about WHAT to write.

As I go “out the door”…. let me say, in passing, that you should set up ALL of the above before you start following people. Then go to my next article and use that advice to post at least 10 or 15 tweets before you begin the “Follower Safari”. OK?

Reblog this post [with Zemanta]

{ 0 comments }

Twitter: The Great Experiment

by Bill Grey on May 18, 2009

Twitter icon from Canvas Graphix

Icon by Canvas Grafix

I talk about Twitter every day to at least one person. I remember, before I started to use it, that it seemed pretty irrelevant to my life and business. I couldn’t understand the flexibility and potential of a platform that limited your messages to 140 characters. It seemed little more than a one-dimensional chat room and a play toy for people with time to waste.

But my curiosity got the better of me about a year ago and I began to venture out into this slightly intimidating world. It is really a kind of communication miracle, in my estimation. So many possibilities. Before going into the nuts and bolts (in a future post) of how to get started with Twitter for your business, pleasure or inspiration, I should give you a few reasons to use it.

How many communication tools can you name that will do all of the following:

  • Customer Relations Tool: Answer questions, address customer dilemmas, or do surveys to find out what customers are thinking. Enhance your credibility.
  • Reputation management: Research your brand, products or area of interest on the web…. what are people saying about you?
  • Lead Generation: Search for people that show interest in your topic area or product and plug them into your network.
  • Supply Chain Management: Keep everyone instantaneously connected on a private or public network… even by text messaging updates to mobile devices.
  • Promote Events: Publicize workshops or concerts. You can put all event coordinators/assistants on a private Twitter account to receive instant updates by mobile phone
  • Issue Advocacy: Want to gain awareness for obscure but important issues. Put it out there on Twitter and direct viewers to your blog or site.
  • Fund Raising:  I have personally seen instances of non-profits raising money for worthy causes.
  • Product promotion: Keep fans up to date on product updates and new features.
  • Sales: What’s happening now: members-only deals, weekly discount, anniversary special or two-for-one sale.
  • Generate Traffic to blog or site tell them when you post a new article on your blog or product on your ecommerce store.
  • Managing and scheduling employees: Create a private company Twitter account and keep everyone in touch by text messaging tweets to their mobiles.
  • Brainstorming and research : Ask for ideas from others in your area of expertise. See what others are saying about a service or product for which you’re in the market.
  • Customer Interaction: Interacting with your customers or prospects directly (follow us for tips).
  • Create a News Feed: Create a Daily (or hourly) news feed about your topic area. Readers can check in over the web or by mobile device.

And, of course,  the infrastructure for all of this is free (so far) and instantaneous. Such a deal!

Twitter (along with other services) represents the beginning of an entirely new dynamic paradigm on the web. Sure it will eventually fade or morph into something else…like all communication media inevitably do… But this one is worth your attention.

Twitter is truly a genie in a bottle. But you need to know how to set it free. The next post will explore how to build and develop your Twitter community and how to begin using this innovative resource to fulfill your wishes.

Reblog this post [with Zemanta]

{ 2 comments }

New Report Tells How Facebook and MySpace Users Relate to Online Brands

November 2, 2008

Image via CrunchBase

It’s all the rage these days to build a company group or fan page on MySpace or Facebook. The Social Networking phenomenon is big, no doubt, and gaining momentum. But companies that “hard sell” their readers or post a brand page without sincerely interacting with their audience have it all wrong, according to [...]

Read the full article →

Finding a little peace with old “technology”

October 11, 2008

Image by .mands. via FlickrI usually talk about new technologies and creative subjects that help us with our businesses. But there are other types of “technology”. Amidst the growing chaos and worry out there in the world, it is ever more apparent that all of us need something that gives us some peace; an oasis [...]

Read the full article →

Credibility by Association….

September 1, 2008

Sometimes good marketing is establishing credibility-by-association. Mesa/Boogie is already an established company in the music industry for nearly 40 years. But it never hurts to enlist the enthusiasm of a guitar virtuoso like John Petrucci of Dream Theater.
We at Grey Visual were asked by Mesa to do this ad featuring a series of John’s comments [...]

Read the full article →

Practical Use of Social Media in Marketing

August 29, 2008

Image via Wikipedia
So you’re starting to hear about Facebook, Twitter and other social media tools….but you’re wondering, “How does this fit into my business?… seems like a lot of mind-spin”. It can be too much for a small business. But if you can dedicate some time or a person in your organization to this [...]

Read the full article →

A Web Browser made for Social Networking

August 23, 2008

Flock is the social networking browser from the people at Mozilla…. the same people who make the incredibly successful Firefox browser that so many of us web developers love. So if I already use Firefox…. why do I need Flock? Well, Flock is not just another browser. It’s Firefox with a bunch of social networking [...]

Read the full article →

Don’t Understand How Social Media Can Help?

August 5, 2008

I
Chris Brogan writes with knowledge on the power of blogging, Twitter, Facebook and other social media. This is a short list of advantages you can gain for your company when implementing these strategies online.

You probably already get social media, and see its value, and think it’s really nifty cool. But if you can’t articulate the [...]

Read the full article →

Ribbit… the future of Social Phone Calling!

July 24, 2008

Blogged with the Flock Browser

I think this is pretty exciting. Ribbit is still getting ready for Beta…. but just imagine getting a phone call from a friend or associate and seeing their entire social networking profile on the screen. You could see all of their friends, interests and latest news. Take a look!

Read the full article →

The Web Sprouts a New Marketing Tool

July 17, 2008

Maintaining a blog or participating in social networking tools like Facebook or MySpace requires a consistent commitment of your time to be effective. But this new tool from Sprout is a real winner without taking precious time away from your proven marketing strategies.
A Sprout is a portable multimedia module with links to your blogs, websites [...]

Read the full article →